Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how we collect, use and protect your personal information when you use this website or request a quote. This website is operated by Resolute Ventures Group Ltd (Company No. 17005310), of Hyde Park House, Cartwright Street, Hyde, SK14 4EH (“we”, “us”), which acts as an introducer to Quick Point Manchester Ltd (Company No. 11365341), of 1 Queen Street, Audenshaw, Manchester M34 5DT. When you submit an enquiry, your details are passed to Quick Point Manchester Ltd so they can contact you and carry out any work.

Information we collect

We only collect the information you choose to give us, plus basic technical data needed to run the site.

·Contact details you submit - name, phone number, email address and postcode.

·Details of your enquiry - the service you need and any description you provide.

·Technical data - IP address, browser type and pages visited, collected via cookies and analytics.

How we use your information

We use your information to respond to your enquiry, arrange a survey, prepare a quote and carry out work you ask us to do. We may also use it to contact you about your enquiry and keep records of work undertaken.

Lawful basis

We process your enquiry data on the basis of taking steps at your request prior to entering a contract, and our legitimate interest in responding to enquiries and running our business. Analytics cookies are used only with your consent.

Who we share it with

Enquiries submitted through this website are shared with Quick Point Manchester Ltd, who carry out the work. We do not sell your data. We may share data with trusted service providers (for example website hosting and analytics) and where required by law.

How long we keep it

We keep enquiry and customer records only for as long as necessary to provide our services and meet our legal and accounting obligations, after which they are securely deleted.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, contact us using the details below.

Cookies

This website uses cookies. Please see our Cookie Policy for full details and how to manage your preferences.

Complaints

If you have a concern about how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Questions about this policy? Contact us at [email protected].